FAQ – The Courts at Cypress Waters

The Courts FAQ'S

Reservations

Members: Can book 60 or 90 min reservation 7 days in advance.
Non-Members: Can book 60 or 90 min reservation 3 days in advance.
Court fees are free for members and $8 per person for non-members per hour. Two people per reservation required. All fees must be paid prior to reservation.
Court reservations are for “a court” and not a particular court.
Only one reservation can be made per day.
The person making the reservation must show up and check in.
Cancellations must be made at least 12 hours before the reservation time to avoid charges. After two late cancellations, a cancellation fee will apply to all subsequent late cancellations for both Members and Non-Members.
*If canceled at least 12 hours in advance or the courts are closed due to weather conditions, Non-Members will receive Club Credit for future use.
No Shows will be charged full amount.

Membership Policy

The first month are due at the time of registration. Initiation fees will be waived until December 31, 2024.
Members require a credit card on file for the auto monthly EFT payment.
To cancel a membership, please contact lspelman@thecourtscw.com.
* All Cancellations must be made 30 days in advance.
If you decide to rejoin after canceling, a full registration fee will be required.
Family memberships only cover up to 4 people living in the same household.
Corporate memberships cover up to 8 people.
A member discount is automatically applied to any programs but not for merchandise.

Makeup Policies and refunds

Weather cancellations are posted 1 hour prior to class on our app: CW Courts
Make ups are on a space available basis and must be scheduled in the app: CW Courts
Classes generally do not meet on legal and school holidays. To be sure about your class schedule, please check with your coach.
If adult clinics are cancelled due to weather, you will be given credit on your account to be used on your next drill.
The Courts at Cypress Waters will not issue any refunds for any classes or camps after they start unless approved by the Management Staff and only for medical reasons with a doctors note.

Check in

All patrons must be checked in before entering The Courts.
Private lessons must be checked in and be paid for prior to entering The Courts.

Lost & found

Please do not leave any valuable items left unattended on the court or in the Pro-Shop.
The Courts at Cypress Waters is not responsible for any lost or stolen items.

Ball Machine Reservations

Balls must be picked up and put back in the machine ready for the next reservation.
No outside ball machines are allowed into our facility.

Prohibited activities

What to wear

Shoes
A comfortable pair of athletic shoes with non-marking soles. Some recommend pickleball shoes that are designed to be secure and lightweight.
Shirts
A polo shirt is a polished choice, but a T-shirt or tank top is also fine. Sleeveless tops or shirts with a seam in front of the shoulder can help with arm movement.
Classic tees from soft, breathable fabrics like cotton or moisture-wicking polyester can keep you cool and dry.
Bottoms
Athletic shorts are a good option, or you can wear a sports skirt or dress. Skirts are a great choice for physical activity because they are comfortable and airy.
Bottoms with adjustable drawstrings can be great for a customizable fit.

Stringing

Equipment & Demos

Ball hoppers, baskets or any other teaching equipment are for coaches and staff only and may not be
used unless approved by staff.
Demo racquets and paddles must be paid for before use or are only to be used on site.

Other FAQ's

Courts are open daily from 7 AM to 10 PM.
Marking the courts is prohibited.
Play at your own risk.
Pickleball is played only on designated courts.
No sitting or bouncing on the nets.
Non-glass beverage containers are permitted, no glass on the courts.
No animals, bikes, scooters, skateboards, skates, rollerblades, or amplified music on the courts.
Practice good sportsmanship or fair and generous behavior and treatment of others.
Leave the court in good condition.