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The Courts FAQ'S

  •  Members: Can book 60 or 90 min reservation 7 days in advance.
  •  Non-Members: Can book 60 or 90 min reservation 3 days in advance.
  •  Court fees are free for members and $8 per person for non-members per hour. Two people per reservation required. All fees must be paid prior to reservation.
  •  Only one FREE reservation can be made per day by members, any additional reservations made that day will be $8 per person.
  •  The person making the reservation must show up and check in.
  • Cancellations must be made at least 24 hours before for both Members and Non-Members.
  • Non- Members will receive Club Credits for future use if cancellation is made at least 24 hours in advance or if the courts are closed due to weather.
  • Members will receive a full refund if the cancellation is made at least 24 hours in advance or if the courts are closed due to weather.
  •  Late cancellations and no-shows will incur a $15 fee.
  • If a player has not arrived within 15 minutes of the scheduled time, the reservation will be cancelled, the court will be released, and a $15 no-show fee will apply.
  •  The first month are due at the time of registration. Initiation fees will be waived until December 31, 2024.
  •  Members require a credit card on file for the auto monthly EFT payment.
  • To cancel a membership, please contact hello@thecourtscw.com.
    * All Cancellations must be made 30 days in advance.
  •  If you decide to rejoin after canceling, a full registration fee will be required.
  •  Family memberships only cover up to 4 people living in the same household.
  •  Corporate memberships cover up to 8 people.
  •  A member discount is automatically applied to any programs but not for merchandise.
  • Weather cancellations are posted 1 hour prior to class on our app: CW Courts
  •  Make ups are on a space available basis and must be scheduled in the app: CW Courts
  •  Classes generally do not meet on legal and school holidays. To be sure about your class schedule, please check with your coach.
  •  If adult clinics are cancelled due to weather, you will be given credit on your account to be used on your next drill.
  •  The Courts at Cypress Waters will not issue any refunds for any classes or camps after they start unless approved by the Management Staff and only for medical reasons with a doctors note.
  • All patrons must be checked in before entering The Courts.
  • Private lessons must be checked in and be paid for prior to entering The Courts.
  • Please do not leave any valuable items left unattended on the court or in the Pro-Shop.
  • The Courts at Cypress Waters is not responsible for any lost or stolen items.
  • Balls must be picked up and put back in the machine ready for the next reservation.
  • No outside ball machines are allowed into our facility.
  • No outside coaches or instructors are allowed.
  • No smoking on property.
  • No firearms on the property.
  • No excessive noise.
  • No racquet throwing.
  • No profanity.
  • Dogs are not allowed on our premises.
  • No glass containers on The Courts.
  • Non-marking tennis shoes are required when on The Courts.
  • No denim allowed on The Courts.
  • Shirts are required at all times.
  • No game other than tennis and pickleball are allowed on any courts.
  • Persons spectating are to remain outside The Courts for their own safety.
  • Shoes
    A comfortable pair of athletic shoes with non-marking soles. Some recommend pickleball shoes that are designed to be secure and lightweight.
  • Shirts
    A polo shirt is a polished choice, but a T-shirt or tank top is also fine. Sleeveless tops or shirts with a seam in front of the shoulder can help with arm movement.
    Classic tees from soft, breathable fabrics like cotton or moisture-wicking polyester can keep you cool and dry.
  • Bottoms
    Athletic shorts are a good option, or you can wear a sports skirt or dress. Skirts are a great choice for physical activity because they are comfortable and airy.
    Bottoms with adjustable drawstrings can be great for a customizable fit.
  • Normal turnaround time is 2-3 days.
  • Payment is required at the time of drop-off
  • We only string within the recommended tension.
  • We do not take responsibility for any previously damaged or broken racquets
  • We are not responsible for dampeners left on at time of drop off.
  • Ball hoppers, baskets or any other teaching equipment are for coaches and staff only and may not be
    used unless approved by staff.
  • Demo racquets and paddles must be paid for before use or are only to be used on site.
  • Courts are open daily from 7 AM to 10 PM.
  • Marking the courts is prohibited.
  • Play at your own risk.
  • Pickleball is played only on designated courts.
  • No sitting or bouncing on the nets.
  • Non-glass beverage containers are permitted, no glass on the courts.
  • No animals, bikes, scooters, skateboards, skates, rollerblades, or amplified music on the courts.
  • Practice good sportsmanship or fair and generous behavior and treatment of others.  
  • Leave the court in good condition.

Sight Map

Address

  • 2300 Olympus Blvd, Dallas, TX 75019

Open Hours

  • 7AM-10PM
Follow Us

Copyright © 2024. All rights reserved.

Sight Map

Address

  • 2300 Olympus Blvd, Dallas, TX 75019

Open Hours

  • 7AM-10PM
Follow Us

Copyright © 2024. All rights reserved.